The Prestige Group

Purpose built care homes, providing personalised care in a modern environment.

Care Types

There are a number of caring options when it comes to living at a Prestige Care Centre. We understand that no two people have the exact same requirements and so we strive to ensure individuality and flexibility in our approach and to provide care and support that puts our residents at the centre of everything we do. This approach is often referred to as ‘person centred’.

Our Care Homes can provide the following care and support:

Residential Care (personal care) is care and support for older people who want to live in a community environment and require some help with their personal care needs but do not have any additional health needs requiring nursing support. A 24-hour staff presence ensures residents have access to support around the clock, whatever their physical, social and psychological requirements.

Residential Care for those living with a dementia is residential care (personal care) and support for older people who remain relatively able, but who are also living with a form of dementia such as dementia of the Alzheimer’s type, a vascular type dementia or dementia with Lewy Bodies etc. We provide this type of care in adapted living environments that are specifically designed to be prosthetic, and to meet the varied needs of people living with dementia. Our care staff in Residential with Dementia Care services receive additional specialist training and provide various therapies and focused activities such as exercise, music and reminiscence to ensure residents remain active, healthy, involved and supported.

Nursing Care is care and support of a higher level for older people who require more intensive physical, psychological and social support on a daily basis designed and delivered by a team headed by a qualified nurse. Our Nursing Care settings always have fully qualified and highly trained nursing staff on duty throughout the day and night and feature enabling technologies.

Nursing for those living with a dementia is care and support where the symptoms of the type of dementia or accompanying physical disease process require intensive qualified inputs and with specific programs of care led by nurses and delivered with highly trained and motivated carers. . Again, this type of setting has qualified nursing staff available throughout the day and night to provide residents and their families with specialist care and support and will be delivered within specifically enhanced and adapted environments.

Range of services

All of the above categories of care can be provided on a long term or short-term basis.

Short-term respite care

A short-term stay at one of our homes can provide some much-needed respite for both the resident and their carers. Whatever the reason for a residential visit, Prestige’s dedicated staff members will ensure a safe, secure and comfortable stay is enjoyed, with all the necessary support provided.

Long-term care

Dedicated to providing home-from-home environments, Prestige’s care staff members work hard to achieve a crucial balance between personal care and the maintenance of independence for each of our residents.

All prospective admissions are offered a one-month trial period, where you may see or yourself the care, quality and compassion of the Prestige care group and its dedicated care and support teams

Bespoke care designed for you

Living in a care facility but remaining independent for as long as possible does not mean what is used to. Many of our care centres support independent living and we also have some totally independent accommodation which we would be delighted to speak to you about.
 
The aim of this kind of service is to help people remain as independent as possible, for as long as possible.

Short stay Convalesce

We can offer some wonderful environments, with beautiful, spacious well-kept gardens aimed at supporting older people to recuperate after a period of illness, hospital stays or following a fall or to recover post operation. Our aim is helping you to return home and live independently once again.

Return Home after A Stay in Hospital

Older people who have spent a while in hospital following an illness or a serious fall are often not ready to go home or a care package change may be taking longer than anticipated. The longer someone stays in hospital the less enabled they become to return home safely. All our care centre can provide this step-down model of recovery and It usually lasts for no more than six weeks to 12 weeks or until either the person feels ready of the care package is funded: this bridge between total care and independence can often be reached through this type of short-medium term approach and knowing a person is expecting to return home we gear our care towards rehabilitation and allowing older people to return to their own home able to live independently once more.

If, for whatever reason a person does not return to full independence following the hospital stay and their period of rehabilitation, then we can quickly offer different choices for converting to longer term forms of care and our dedicated teams will do this for you offering assurances all around

Some common questions

Do I need an assessment before I move into a care home?

Yes. The first step, if you are seeking assistance with fees is to get a free needs assessment from the social services department within your local council. They will be able to arrange a needs assessment, and it’s especially vital for people who need help with funding, as councils will only fund care to the level of the assessment. There are different levels of funding some which covers social needs and a more stringent assessment where nursing needs are required. Differing funding sources are used for different assessed need to

Even those planning to pay for the care themselves need an assessment to help understand which home is best suited to their needs and we are required under our terms of registration only to offer care where in our assessment we are able to meet the person needs

How can I be sure you provide a good service and that the care is well-regulated?

All of our care centres are registered with and regulated by the health and social care inspectorate in the country in which they operate
 
In England we’re registered with and regulated by the Care Quality Commission 

Every Residents’ safety and wellbeing is of paramount importance to us and we adopt a very robust approach to quality, while at the same time taking any concern raised extremely seriously. If mistakes are made, or if our standards let you down you will always receive an apology, that is our pledge
 
We promote an open and honest culture to encourage regular feedback – whether it’s a compliment, complaint or suggestion and as well as daily and weekly feedback we will ask you every six months to commit to our large quality survey so you can tell us exactly what you think and we can learn the lessons. We also commit to publishing these questionnaire responses (annonamised) along with our actions to improve
 
We use technology to support our skilled and dedicated team of operation and development managers and we have a large mobile team supporting every employee and every registered care centre manager

In short, we are proud and passionate, and we aim to deliver on our offer – always.